Casiku Casino Know Your Customer (KYC) Policy

At Casiku Casino, we are committed to providing a secure and responsible gaming environment for our New Zealand players. To achieve this, we adhere to the Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations as mandated by the New Zealand Anti-Money Laundering and Countering Financing of Terrorism Act 2009 (AML/CFT Act) citeturn0search6. This policy outlines the procedures we follow to verify the identity of our players and ensure compliance with legal requirements.

Purpose of KYC

The primary objectives of our KYC policy are to:

• Verify Player Identity: Confirm that all players are who they claim to be.
• Prevent Underage Gambling: Ensure all players meet the legal gambling age requirement of 20 years in New Zealand.
• Combat Fraud and Money Laundering: Detect and prevent fraudulent activities and financial crimes.
• Promote Responsible Gaming: Assist players in maintaining control over their gambling activities.

KYC Verification Process

To comply with regulatory standards, Casiku Casino requires players to complete the following verification steps:

1. Account Registration

Players must provide accurate personal information during registration, including:

• Full Name: As per legal identification documents.
• Date of Birth: To confirm the legal gambling age.
• Residential Address: Current physical address in New Zealand.
• Contact Information: Valid email address and phone number.

2. Identity Verification

Players are required to submit one of the following government-issued identification documents:

• Passport: A valid international passport.
• Driver's License: New Zealand driver's license.
• National ID Card: Official New Zealand identification card.

The submitted document must display the player's photograph, full name, and date of birth clearly.

3. Proof of Address

To verify the residential address, players must provide a document issued within the last three months, such as:

• Utility Bill: Electricity, water, or gas bill.
• Bank Statement: Official statement from a recognized financial institution.
• Government Correspondence: Any official letter from a government agency.

The document should clearly show the player's full name and current address.

4. Payment Method Verification

To ensure the legitimacy of funds used for gaming, players may need to verify their payment methods:

• Credit/Debit Cards: Copy of the card used, displaying the last four digits, cardholder's name, and expiry date.
• E-Wallets: Screenshot or statement showing the account holder's name and email address.
• Bank Accounts: Recent bank statement or a voided cheque with the account holder's details.

5. Source of Funds Declaration

In certain cases, especially for high-value transactions, players may be asked to provide evidence of the source of funds to comply with AML regulations. This may include:

• Payslips: Recent salary statements from the player's employer.
• Tax Returns: Official documents indicating income.
• Sale of Assets: Documentation related to the sale of property or other significant assets.

Timing of KYC Checks

KYC verification is typically conducted in the following scenarios:

• Account Creation: Upon registration to establish player identity.
• First Withdrawal: Prior to processing the initial withdrawal request.
• Large Transactions: When deposits or withdrawals exceed certain thresholds.
• Suspicious Activity: If any unusual or potentially fraudulent behavior is detected.

Data Security and Privacy

Casiku Casino is dedicated to protecting player privacy. All personal data and documents provided for KYC purposes are stored securely and processed in accordance with the New Zealand Privacy Act 2020. Access to this information is restricted to authorized personnel only.

Consequences of Non-Compliance

Failure to complete the KYC verification may result in:

• Account Suspension: Temporary restriction of account activities.
• Withdrawal Delays: Inability to process withdrawal requests.
• Account Termination: Permanent closure of the account if verification is not completed within a specified timeframe.

Contact Information

For assistance with the KYC process or any related inquiries, players can contact our customer support team:

• Live Chat: Available 24/7 on our website

By adhering to this KYC policy, Casiku Casino ensures a safe and compliant gaming environment for all our valued New Zealand players.